Pharma Manufacturer Cuts Errors by 60% with Our Translation
ABOUT PROJECT
A major pharmaceutical company operated an international online forum for cancer patients. Patients used the site to research treatments, share experiences, and connect in real time.
To serve a global audience, the company needed website localization in 12 languages, including French, German, Japanese, and Chinese. They turned to us for a faster, more reliable process after struggling with an inefficient system that was error-prone and time-consuming.
in translation errors
in translation efficiency
delivered in record time
for streamlined workflows
The problem
The company’s previous workflow required translators to submit content separately, which was then manually copied and pasted into duplicate versions of the site.
With 12 languages to manage, this process was slow, inconsistent, and prone to error. Quality suffered, deadlines slipped, and patient communities often lacked timely access to translated resources.
Our solution
We introduced a streamlined system where our translators logged directly into the client’s content management system (CMS).Â
Each translator had a pharmaceutical background and translated content directly into the platform, cutting out duplicate steps. Proofreaders then checked each language for accuracy and consistency.Â
This CMS-based approach doubled efficiency and dramatically reduced errors.
The results
- Error rate cut by 60% across all languages
- Efficiency doubled with CMS-based translation workflows
- 12 languages delivered consistently for global patients
- Error-free multilingual site enabled real-time patient communication
- Increased visibility and trust within the company’s international markets
The technology we used
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